First Due 2025: Benefits, Features & Pricing, Alternatives 2025

First Due is a comprehensive cloud-based app designed specifically for fire and EMS agencies, offering a modern solution for operations, pre-incident planning, response, and community engagement. With its 2025 updates, First Due has evolved to meet the growing technological needs of public safety teams across the United States. Here’s a complete guide to the benefits, features, and pricing of First Due 2025.

What Is First Due?

First Due is an all-in-one solution for fire departments, EMS services, and emergency management teams. It combines incident reporting, inspections, community risk reduction, asset tracking, and more into a single, centralized platform. With mobile-first technology, First Due ensures teams are always connected, whether in the field or at the station.

Key Benefits of First Due 2025

1. All-in-One Platform

   • Eliminate the need for multiple software tools by consolidating operations into one system.

2. Enhanced Emergency Response

   • Get instant access to pre-incident plans, building layouts, hydrants, and hazards en route.

3. Cloud-Based Flexibility

   • Access data from any device with real-time sync, whether desktop, tablet, or mobile.

4. Improved Safety & Compliance

   • Ensure NFIRS, NEMSIS, and ISO compliance with updated forms and templates.

5. Increased Community Engagement

   • Empower community risk reduction with citizen portals and outreach tools.

6. Mobile Inspection and Reporting

   • Conduct inspections and submit reports directly from a mobile device—even offline.

7. Real-Time Collaboration

   • Keep command staff, firefighters, inspectors, and paramedics aligned with real-time updates.

First Due 2025 Features

1. Pre-Incident Planning

• Auto-generated building plans

• Occupancy insights

• Real-time hazard data and hydrants

2. Fire & EMS Records Management

• NFIRS & ePCR reports

• Custom incident workflows

• CAD integrations

3. Inspections & Permitting

• Mobile code enforcement

• Fire prevention scheduling

• Digital signatures and historical records

4. Community Connect

• Resident and business self-reporting

• Voluntary pre-plan data collection

• Targeted risk reduction campaigns

5. Asset & Inventory Management

• Barcode/RFID tracking

• Automated maintenance and checks

• PPE lifecycle tracking

6. Training & Personnel

• Credential tracking

• Shift management

• Training schedules and compliance logs

7. Response & MDT Tools

• Real-time incident updates

• Interactive maps

• Integrated AVL/GPS and live CAD feeds

First Due Pricing

Here’s what the current data reveals about First Due pricing in 2025:

Pricing Breakdown

First Due Suite (All‑inclusive)

• First Year Total: $9,950

  • Includes a one-time setup fee of $1,000

  • Ongoing annual subscription: $8,950

• Optional Add-On — Scheduling Module: $2,100 per year

• All-Inclusive Package (Suite + Scheduling): Lumped at $12,050/year

Large Agency Example:

• Greater Naples Fire Rescue:

  • Annual subscription: $84,100

  • Implementation fee: $7,500

Estimated Pricing Ranges

Various sources approximate pricing:

• $800–$7,000/month (i.e. about $9,600–$84,000/year)

• SelectHub places it in the ballpark of $10–$100/month per user, but no official quote is published

Summary Table

First Due 2025 Pricing Overview

First Due offers customized pricing based on agency size, selected modules, and deployment requirements. While exact pricing is provided through direct consultation, here’s a general overview: