Did you just accept a phone call from a Dynata representative? The person may have requested you a few questions and explained that they needed your opinion for a survey. Are your thoughts racing with the possibility that they’re scammers? They are not a scam but rather a reputable company.
Why are they calling you? What are the possibilities that such calls are a scam? Can I refrain from receiving these calls?
A Brief Overview of Dynata
Dynata is a global leader in the provision of first-party data. The company began in 1999 as e-Rewards Services and has subsequently acquired other companies and gone through multiple mergers over the last two decades. Dynata was formed due to the company’s ultimate merger in 2018.
Dynata is a research organization whose primary goal is to help brands and businesses understand their customers’ conduct and reshape their business strategies based on the data collected. In addition, they conduct surveys to gather public opinion on products and services and sell this information to their clients so that they can better understand the market.
Why Does Dynata Call You?
Dynata calls to encourage you to participate in its research as a research company. The nature of the calls can range from a specific survey about a product or service to being asked who you would vote for in the next election. Nonetheless, you can be confident that they will not try to sell you anything.
Does Dynata Pay Its Survey Participants?
We tried to find any mention of rewards for survey participants who completed the surveys on their websites. However, one Trustpilot review claims that a person received a gift card after finishing the survey, but such reviews are difficult to find. As a result, even if the survey promises a reward for completing it, there is no assurance that you will receive anything.
What Do People Say About Dynata?
Despite having an impressive goal statement and trustworthy clientele such as Amazon, Spotify, and Nestle, the company’s Trustpilot rating is below average. The following are the most common complaints from reviewers:
- The company continues to contact them despite the fact that respondents opted out of the survey.
- The surveys take a long time to complete, often over an hour.
- Calls from the company after hours or at night.
- Despite being on their no-contact list, I keep getting calls.
Going through Trustpilot reviews, it is clear that people are dissatisfied with the company, with very few positive reviews. Is it worth your time to finish the surveys?
Should You Participate in Dynata Surveys?
Although you are not required to participate in Dynata survey calls, they allow you to make a difference. For example, when they ask about products and services, you can share your thoughts about what you like and dislike.
In the future, brands may use your idea and hundreds of other customers’ ideas to reshape their brand design and enhance their products accordingly. As a result, your opinion indirectly contributes to improved products and services. As a result, you should participate in their surveys.
However, you should not participate in the survey if you are:
- You’ve been asked about a product or service you’ve never used before.
- You need to learn about the topic being asked about.
- You should not participate in a survey regarding a topic you disagree with.
- If you are asked a personal question, feel compelled to reveal something private.
Can Calls From Dynata Be a Scam?
Dynata is a well-known company with a long history, so its legitimacy is unquestionable. However, being a respected brand that reaches hundreds of people every day allows scammers to use the brand’s name to defraud people. As a result, scammers may attempt to contact you while claiming to be from Dynata.
How can you tell these calls apart? The questions scammers ask can help you spot scam calls. Here are some pointers to consider:
- Representatives from Dynata will never ask you for confidential information such as your social security number, credit card information, or anything else. Anytime you are asked to provide additional personal or confidential information, be aware that you may be the victim of a scam.
- While Dynata agents will not force you to answer a question if you do not want to, scammers will try to obtain information from you regardless. As a result, their statements will come across as forced and even praying.
- Representatives from Dynata will not request remote access to your device. Scammers, however, may ask for remote access to your device to test a product before you and then solicit your comments. Scammers like these should be avoided.
- Dynata does not sell you anything. Be cautious if someone calls you claiming to define Dynata and offers you a service or product to purchase.
- Dynata does not charge you for participating in the survey. So when you’re asked to pay a tiny sum to make your feedback count, you should know it’s a scam.
What should you do if you accept such a scam call? First, you should report it to the business so that they can bring legal action against the scammers. To determine whether the caller was a scam, use reverse phone lookup services to find out who they are.
How Can You Stop Receiving Calls From Dynata?
It permits you to opt out of their study if you are always annoyed by their calls or don’t want to experience their surveys. First, however, you must let them know you prefer to avoid being contacted, and your number will be added to their no-contact list. Citizens in North America should call 1-833-757-1746, while those outside North America should dial 1-801-341-0764.
According to Dynata, once your contact information is entered, you will no longer receive calls. However, according to customer feedback, the company calls individuals even after they opt out of the study. What if you continue to receive calls from Dynata despite having your phone number on their no-contact list?
If this is the case, you can contact them again and request that they check to see if your phone number has been added. Suppose they have yet to, ask them to do it again. If you continue to receive calls, use your Android or iOS device to block the number.
Take Part in the Research or Opt Out
Receiving a call from Dynata for the first time raises the possibility that they are attempting to sell you something. You can decide whether to participate in Dynata’s research by understanding how they operate and why they call you. Furthermore, the tips mentioned will assist you in distinguishing a scammer from an official Dyanata representative, ensuring you are not duped.
